New App to Provide Quality Assurance and Data for Clients – WSJ.com

Some mystery shopping companies will have their mystery shoppers use a mobile phone app to verify that they are at the location of their shopping assignment and for how long.  Also phones can be used to capture information that is needed in the shopper report.

Read more at
http://www.touchwork.com/solutions/operational-insight-solutions/applicatio/mystery-shopper

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